Reading, writing, creating, searching, sharing, and moving between activities.
Start with classroom practice.
The India research included school leadership, classroom teachers, computer staff, and the technical environment around student devices. It surfaced needs around mobility, touch and writing, ruggedness, screen size, teacher control, local storage, file distribution, collaboration, and maintenance.
This widened the product question. A small laptop interface could be usable in isolation and still create friction across teaching, administration, and shared learning.
Evaluate hardware and software together.
The Hawk Peak study involved 18 participants in India and China: nine students, six teachers, and three IT administrators or computer teachers. Sessions used representative tasks, structured observation, completion criteria, severity ratings, and follow-up questions.
Tasks covered orientation, login, reading, note-taking, drawing, search, web research, moving content between applications, teacher and student collaboration, camera use, tablet mode, and shutdown. Findings spanned physical form, interaction clarity, learning workflow, and classroom coordination.
Give activity, memory, and context a structure.
I authored an interaction model built around three ideas. Environs organized distinct activities on a constrained screen. Tags connected material across contexts and helped students retrieve assignments, questions, or difficult material. Diary preserved time and activity context in a form inspired by a familiar school tool.
The concept connected a child-centered experience to teacher communication and the wider classroom system. It turned a set of findings into a coherent product hypothesis.